Troytec

  As organizations shift toward digital-first marketing, the demand for professionals who can design automated customer journeys, personalize engagement, and analyze customer behavior is rapidly increasing. Microsoft Dynamics 365 Marketing has become one of the most widely adopted platforms for modern marketing teams — and the MB-220 certification is the official Microsoft exam that validates your ability to work effectively within this ecosystem. Whether you are a marketer, CRM specialist, or someone exploring career opportunities in marketing automation, the MB-220 exam provides a structured way to demonstrate your skills and stand out in a competitive digital landscape. What Is the MB-220 Certification? The MB-220: Microsoft Dynamics 365 Customer Insights (Journeys) exam measures your ability to use Dynamics 365 Marketing tools to plan, execute, and optimize customer engagement activities. The certification confirms your competencies in: Designing and managing customer ...